VMware vSphere – Troubleshoot Exception in invoking authentication handler User password expired

Release date: March 15th 2020

Welcome to my VMware vSphere series. As I was about to log into my VCSA to update this, I got the error below. This was most likely due to the fact that I had forgotten to adjust the password policy after a previous upgrade. As this is a Lab setup, I like to disable password expiration. In a production environment, this would not be advisable.

 

Exception-error-01

 

The first thing I need to do, is to enable SSH access to the VCSA. This will be necessary as I will connect with Putty and change the password later.

I log in to the VCSA console

Exception-error-02

 

I enable SSH from the Troubleshooting Mode Options

Exception-error-03

 

Exception-error-04

 

Next, I use Putty and connect to the VCSA, launch Shell and change the password using the “passwd” command.

Exception-error-05

 

I’m now able to log into VAMI and will adjust the Password Expiration settings from the Administration menu

Exception-error-06

 

As I mentioned above, disabling the password expiration setting, is not advisable in a production environment, but as this is a lab, it is preferable to do this for me.

Exception-error-07

 

I click Edit and disable password expiration.

Exception-error-08

 

 

Disclaimer: Every tips/tricks/posting I have published here, is tried and tested in different it-solutions. It is not guaranteed to work everywhere, but is meant as a tip for other users out there. Remember, Google is your friend and don’t be afraid to steal with pride! Feel free to comment below as needed.